Privacy Policy

Last Updated: March 2026

This Privacy Policy explains how The Pavilion Donisthorpe (“we”, “our”, or “us”) collects, uses, and protects your personal data when you visit thepaviliondonisthorpe.co.uk.

Data Controller	The Pavilion Donisthorpe
Location	United Kingdom
Contact	Email: hello@thepaviliondonisthorpe.co.uk

1. What Data We Collect

Contact details provided via forms (such as name, email address, and message content)
Basic technical data such as anonymised IP address and browser type
Website usage data collected via privacy-friendly analytics

2. How We Use Your Data

To respond to enquiries submitted via our contact forms
To communicate with you where you have requested information
To improve our website performance and user experience
To comply with legal obligations

3. Legal Basis for Processing

Purpose	Legal Basis
Responding to enquiries	Legitimate interests
Providing requested information	Consent
Website analytics	Legitimate interests (non-intrusive, anonymised data)

4. Analytics

We use a privacy-focused analytics plugin to understand how visitors use our website. This analytics system does not identify individuals and does not track users across websites.

No personally identifiable information is collected through analytics.

5. Cookies

Our website may use minimal cookies necessary for basic functionality and analytics.

As our analytics are privacy-friendly and do not track identifiable users, intrusive tracking cookies are not used.

6. Data Sharing

We do not sell or trade your personal data.

Your data may be shared with trusted service providers strictly where necessary, such as website hosting providers, and only under appropriate data protection agreements.

7. Data Retention

We retain personal data submitted via contact forms only for as long as necessary to respond to your enquiry and for reasonable record-keeping purposes, unless a longer retention period is required by law.

8. Your Rights (UK GDPR)

Right	Description
Access	You can request a copy of your personal data
Rectification	You can request correction of inaccurate data
Erasure	You can request deletion of your data
Restriction	You can request limitation of processing
Objection	You can object to certain types of processing
Portability	You can request transfer of your data

To exercise any of these rights, contact us at hello@thepaviliondonisthorpe.co.uk.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.

11. Complaints

If you are concerned about how your data is handled, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.